Notice of liability: The following sample is from a lawyer (https://drschwenke.de) has been created according to the typical requirements of an online shop. However, you should only use the template after carefully checking it and adapting it to your specific business model. The following sample therefore contains additional information that you must observe and red passages that you must particularly check and, if necessary, adjust. Please remove the notes after editing. If in doubt, seek legal advice. Copyright: You may use the pattern within the domain / website as long as your Marketpress license is valid for this. Passing on to third parties, including customers (e.g. as a developer), is not permitted.

Cancellation policy for a contract for the supply of digital content that is not delivered on a physical medium
Right of withdrawal
Consumers are any natural person who enters into a legal transaction for purposes which can not be attributed primarily to their commercial or self-employed occupation.

Right to cancel

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us ([Insert: name/company, address, telephone number, and email address. You can also use the shortcode [woocommerce_de_disclaimer_address_data] for this purpose and store the address in the settings.]) of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, but this is not mandatory. To meet the withdrawal deadline, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

Refund Request Form Template
(If you want to revoke the contract, please fill out this form and send it back.)
- To [insert: name / company, address, email address and, if available, fax number]:
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the customer(s)
- Address of the customer(s)
- Signature of the customer(s) (only in the case of a notification on paper)
- Date
-------------
(*) Delete where not applicable.

Exclusion or premature termination of the right of revocation
The right of revocation does not apply to contracts for the supply of digital content which are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely if we have only started to execute the contract after you a) have given your express consent and at the same time have confirmed that you are aware that you will lose your right of withdrawal when we begin to fulfill the contract and b) we have sent you the content have made your declaration available on a durable medium within a reasonable period of time after the conclusion of the contract, but no later than upon delivery of the goods or before the performance of the service begins. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation. The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time have confirmed that you are aware that you will lose your right of withdrawal when we begin to fulfill the contract. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.